Whether it's at the water cooler, the break room or hovering over your shoulder at your desk, people love surprising the IT department with requests. It's up to you to lay down the law.

A well-designed IT request form gives you clear, concise information and allows you to prioritise tasks and structure processes for the whole tech team. Save time, keep track of your jobs, and boost your productivity.

Integrate your IT request form with Google Sheets and filter by urgency, or if you have a big team, fire a Jira task to the relevant expert. These automations quietly run in the background even when you're out of office, so no surprises when you're back.

With all the requests in one place, you've got time to get on with what you should be doing–solving requests.